FREQUENTLY ASKED QUESTIONS
Questions and Answers
Where does Tucker's make its products?
All Tucker's products are manufactured in our own USDA Human Edible Facility in Southeastern Wisconsin. This means that we make food products for people and pets in the same facility. Our raw diets and foods are manufactured under USDA oversight on the same production floor where we make foods for schools, retail stores, and restaurants.
Where are your proteins sourced?
All of Tucker's proteins are inspected and sourced from the USA. We put special emphasis on trying to reduce our carbon footprint and support local farms. We do this by sourcing many of our ingredients from IL, IA, MN and WI.
Where is your salmon sourced?
Our salmon is wild-caught and comes from the Pacific Northwest.
Is pork safe for dogs?
There are a lot of misconceptions about pork being dirty and unsafe. In the US, pork has undergone a lot of changes over the past decade and trichinosis has been eradicated here. Because we hold our products to a human standard, we still deep freeze our pork to ensure it's parasite-free. It is stored at -30 degrees F for 3-7 days.
Does Tucker's offer coupons or a frequent buyer program?
Tucker's does offer a frequent buyer program at particpating retailers. Please contact your local retailer for more information on particpating in the program.
Can I buy directly from you?
Due to the complexities involved with shipping raw frozen products, we do not currently offer a direct buy program. Please visit our Where to Buy page to find a store near you.
Do you HPP your product?
Below are Tucker's Frozen Raw Formulas that undergo HPP (High Pressure Processing) and those that don’t:
Why does Tucker's use so much plastic?
We actually don't use more plastic than other companies. Most companies HPP (High Pressure Process) their food in 10-20 lb vacuum sealed packages. This product is then brought back to their facilities to be shaped into patties. The product is reintroduced to people and equipment and the plastic is thrown away. Instead of throwing away the required film, Tucker's uses it to benefit product freshness and consumer convenience, while avoiding the risk of recontamination.
Do Tucker's Cat Formulas use Menadione Sodium Bisulfite Complex?
Tucker's does not use Menadione Sodium Bisulfite Complex in our diets. We did list it as an ingredient on our first run of packaging/website, but chose to not use it in our formulas when we launched the product.
Why does Tucker's vacuum seal each patty?
With HPP (High Pressure Processing), product MUST be vacuum sealed in food grade plastic/film. Unlike most other companies, we take a human food approach to using HPP and vacuum seal each individual serving. This allows us to HPP our 4oz and 8oz patties in their final packaging and ensure they're never opened prior to use. This is the same way juices, dressings, dips, and other meats are processed before going to your local grocery store.
What is HPP (High Pressure Processing)?
One of the most commonly used methods for helping to keep products free from pathogens in the human food supply chain is HPP (High Pressure Processing). HPP eliminates any harmful bacteria from the food by using cold water at an extremely high pressure. Since there is no heating or cooking involved, the food retains it's nutrients.
Is salmon safe for dogs?
Where you source your salmon from and how you handle it is key in making sure it is safe for dogs. Our salmon is wild-caught from the USA. In order to make sure there are no parasites, we deep freeze our salmon at -30 degrees F for 3-7 days. Most residential freezers are not able to get cold enough, so we do not recommend that pet parents make their own homemade raw salmon diets.
Is Tucker's raw food safe?
Tucker's is committed to providing the freshest and safest raw diets available and we make food safety a priority. With all our raw foods, we use a Test & Hold Protocol. Batches are sent to an independent lab to be tested for pathogens and the product is only released once the sample results have been confirmed negative.
Who formulates your diets?
In developing our Formulas, we work with 3 out of the 10 PhD Zoological Nutritionists in the world. With their strong background in carnivore nutrition and focus on a canine's/feline's hardwired nature to eat raw meat, they've helped us create our 95/5 raw diets.
Is this food good for my puppy?
Yes. All Tucker's Frozen and Freeze-Dried Formulas offer Complete and Balanced nutrition for All Life Stages, including the growth of large size dogs (70lbs or more as an adult).
Is this food good for my kitten?
Yes. All our Frozen Formulas for cats offer Complete and Balanced nutrition for All Life Stages.
What is a 95/5 diet?
All Tucker's Formulas are 95/5, meaning they are 95% meat, organ, bone, and marrow with 5% pumpkin.
Why do you use pumpkin in your Formulas?
Pumpkin is a great low glycemic fiber source and offers digestive support that is especially helpful when transitioning a pet to a raw diet.
Why don't you add fruits and vegetables?
We do not believe that dogs and cats need extra fruit or vegetable carbohydrates in their diets. Our Formulas are complete and balanced per AAFCO.
What is the breakdown of your Formulas?
78-82% muscle meat
Why does Tucker's emulsify its products?
All Tucker's Formulas are emulsified for maximum absorption.
How do I feed the Frozen Formulas?
Thaw the food by placing the next day's portions, kept in the vacuum sealed package, in the fridge overnight. You can also place the package in the thaw tray in the fridge (a thaw tray is included in each 6lb bag).
What is a thaw tray?
Each Frozen 6lb bag includes a thaw tray. To use, place the next day's packaged portions in the thaw tray in the fridge overnight. The thaw tray is top-rack dishwasher safe and recyclable.
How do I feed the Freeze-Dried Formulas?
To feed as a complete and balanced meal, crumble the recommended number of bars into a bowl and serve. If you feed the bars dry, make sure your dog drinks plenty of fresh water at mealtime.
How many pieces are in a Freeze-Dried bag?
There are approximately 100-130 pieces in a bag of Freeze-Dried.